Thanks for shopping with Common Scents! We hope you love your new products. Our biggest goal is to serve our loyal customers. If you’re not completely satisfied with your order, you may return item(s) for store credit only within 30 days of purchase (original condition only). Any packages returned after 30 days will be refused unless we agree to accept it, then there’s a 15% restocking fee! Store credit must be used within 30 days. You must email us for your return authorization number prior to returning.

Exchange policy: NO EXCHANGES at this time due to global pandemic. This decision has been carefully considered to ensure the safety of our team. Thank you for your patience and understanding. Please stay safe and well.

Shipping policy: Purchased items will be shipped within 3-5 business days after the date of purchase (excluding weekends) with the exception of pre-orders, which will have an estimated ship date. Next day shipping is available upon request for an additional shipping charge. You will be notified of the additional shipping charge at the time of purchase. Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen, or missing. No refund will be issued.